How to Fix DeepSeek “One More Step Before You Proceed” Stuck Screen?

Do you truly require the use of DeepSeek for your specific needs but are blocked by a message saying, “One more step before you proceed”? As a regular user of DeepSeek, I can understand how it is frustrating when we’re stuck on that screen with no progress. It’s one of those moments that instantly turns excitement into frustration, especially when you’re in the middle of research or a task that requires immediate access to the platform.

After running into this roadblock more than once, I decided to take matters into my own hands and explore every possible fix, one by one. So, in this article, I’ll walk you through all the effective solutions I tested to resolve this issue. I’ll cover everything in a clear and easy-to-follow manner. Let’s start:

What is meant by the message error “One more step before you proceed”?

Before going to discuss the basic causes and solutions of the error, one more step before you proceed… DeepSeek: It’s compulsory to understand what is meant by this error. This message usually means that DeepSeek wants to protect itself from spam, bots, or unusual activity and is trying to confirm you’re not a robot.

It’s like a digital gatekeeper saying, “Hey, wait a second. Let’s make sure everything’s safe before we let you in.” This error typically shows a pause or interruption in running DeepSeek due to an issue with the internet connection, server, security issues, and more.

Also know the causes and solutions of some other DeepSeek errors if it’s not working on your side.

Why does the “One more step before you proceed” error appear?

While using DeepSeek, when we face this error and our screen freezes, it typically means that DeepSeek is verifying our information, like email confirmations, CAPTCHA checks, or server-side processing. Some common reasons for these errors are given below:

Browser Extensions

While using DeepSeek on PC, different types of extensions interfere with the smooth functionality of DeepSeek in different ways and cause the message error “One more step before you proceed.” Extensions like uBlock Origin or AdBlock can prevent CAPTCHA widgets from loading.

As DeepSeek uses CAPTCHA to verify users, blocking these elements stops the verification process, leading to the persistent error message. Moreover, some privacy-focused extensions may block or alter JavaScript necessary for CAPTCHA functionality. This interference can disrupt the verification process, resulting in the screen getting stuck, and we face this error message.

Browser/App Cache

DeepSeek Web and App stores cache to save parts of the website and app to speed up loading time, but this cached data becomes outdated or corrupted over time. Even when DeepSeek updates its verification process, its app or website still uses the old cached version that results in the mismatch and leads the verification step to fail.

Server Overload

As we know, DeepSeek has become a top-notch choice for many digital creators due to its treasure trove of benefits, so sometimes it goes under significant strain because of high traffic. A sudden increase in users can overwhelm DeepSeek’s servers, leading to delays or errors as the system struggles to process all incoming requests. To manage this, DeepSeek may implement additional verification steps to ensure that requests are from legitimate users and not automated bots.

These measures help to maintain the platform’s stability and protect against potential cyberattacks, such as Distributed Denial of Service (DDoS) attacks, which can flood servers with excessive traffic. Consequently, we encounter intermediary messages or delays as the system works to balance the load and maintain service quality.

Regional Restriction

In some regions of Italy, Taiwan, Australia, South Korea, India, and the U.S., DeepSeek is banned, so users from these regions can’t access it. So when DeepSeek’s systems detect that a user is accessing the service from a region where the platform is restricted or banned, then the error message “One more step before you proceed” appears on DeepSeek. 

Antivirus Software

Antivirus software interferes with the CAPTCHA verification processes because they block or modify web content like JavaScript or cookies; those are essential for its smooth functionality. Moreover, antivirus programs might flag legitimate scripts as threats and prevent them from executing properly. Such actions can disrupt the normal operation of CAPTCHA systems, resulting in repeated prompts or errors during the verification process.

Network Instability

The error message “One more step before you proceed” in DeepSeek often arises from network instability, which can disrupt the communication between our device and DeepSeek’s servers. This instability may result in incomplete or delayed data transmission, causing the server to fail to process our request correctly. As a result, DeepSeek may display this error to prompt us to complete the necessary steps for a successful interaction.

Solutions for DeepSeek’s “one more step before you proceed” Stuck Screen Error

After analyzing the major cause of this DeepSeek error, now I’m going to offer you all the possible solutions that I tested and proved successful for me. Let’s explain:

Use Stable Internet

Make sure that your internet connection is stable. Switch to different connections one by one, like mobile data or WIFI, and refresh the page or restart the app after a new connection.

Disable Browser Extensions

Click on the 3 dots at the right corner of your browser, navigate to Extensions from the options that will appear on the popup, and then head towards “Manage Extensions” and click on it.

A new window will appear where you can disable all the extensions one by one. So, disable extensions that may hinder the verification process, like ad blockers or some other methods described above in the extensions heading below the causes section.

Clear Browser or App Cache

There are two distinctive methods to clear the cache for browser and app users:

App Users:

• Android: Settings > Apps > DeepSeek > Storage > Clear Cache.
• iOS: Reinstall the app to reset cached data.

Browser Users

• Navigate to 3 dots at the top right corner > Delete Browsing Data > Select Browsing History + Cookies and other sites data + Cached images and files > Delete Data.

Uninstall Antivirus Software

If you’ve installed any antivirus software on your PC, you need to delete it. On the other hand, if you’re experiencing this stuck screen error on the DeepSeek app, then uninstall all antivirus apps from your mobile.

Refresh the DeepSeek Web Page / Update or Reinstall the App

If you’re using DeepSeek Chat on your PC and experiencing this stuck screen error, then you have to refresh the page. On the other hand, if you’re using the DeepSeek app on mobile, then you need to uninstall the app and install it again.

Disable VPNs/Change Location

If DeepSeek is not banned in your region, then you have to disable the VPN before opening DeepSeek. On the other hand, if DeepSeek is banned in your region, then turn on the VPN and set its location to the country where DeepSeek is not restricted or banned.

Check DeepSeek’s Server Status

If the DeepSeek server is under maintenance, then it can also fail in the verification process. So visit the DeepSeek Server Status page to make sure that its status is operational.

Additional Tips

1. After applying all the above possible fixes, if you’re still facing the stuck screen “one step before you proceed” error, then you must change your browser or switch to the incognito window.
2. If you’re a mobile user, then try a different device.
3. Connect to DeepSeek customer support to find the best possible solution.

As a creative content creator, I want to give you another additional tip that can help you to make your photos and videos engaging for your blogs. You must download Alight Motion APK from a trusted source like https://alight-motion-apk.com/ to create professionalism in your editing workflow.

Conclusion

DeepSeek: “one more step before you proceed.” The stuck screen error can be successfully resolved by following the solutions mentioned above, as I’ve shared only my tested reviews. First, you must follow easy steps and then move towards complex ones because most of the errors are resolved just by making the internet connection stable, by refreshing pages, by reinstalling apps, or by clearing apps or browser cache.